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Frequently Asked Questions

Trevanna Tracks is a subscription-based software designed by entertainment industry professionals to streamline the process of clearing and licensing music for film, television, video games and marketing assets.

Trevanna Tracks was created by our founder and CEO, Jennifer Freed, whose post-production accounting company, Trevanna Post, has worked on more than 700 feature film and television projects. Trevanna Tracks is run by seasoned entertainment, marketing and service industry veterans who share a passion for synced music.

If you are using music to connect to consumers and you are involved in the process of clearing and licensing music for film and television productions, video games and marketing campaigns, you will benefit from working collaboratively in Trevanna Tracks! Our users include Music Supervisors, Clearance Lawyers, Music Licensing Executives, Post Accountants, Finance, Business Affairs, Studio Executives, Data Analysts and more.

Trevanna Tracks is a cloud-based application. All you need is an internet connection!

If you are a music supervisor, clearance or licensing executive who has been invited into projects across several clients, you can easily switch from company to company without having to log out.

Yes! We have seven levels of user permissions which are determined by your company’s administrators.

Built with concrete security and compliance measures in place at each layer of the stack, your project and company data are protected.

  • The entire environment, from the server to the flexible JavaScript framework, is built to ensure that the information in Trevanna Tracks remains confidential.
  • The platform is served through an SSL connection, with security practices at all levels to ensure a private connection.
  • Monitoring and response systems in place minimize and prevent incidents.
  • Trevanna Tracks provides solutions for single sign-on (SSO).

Trevanna Tracks is SAML-ready! If your company would like to employ an SSO authentication protocol, we would be happy to work with your IT team to integrate this added level of security.

Yes. We recommend Google Chrome for the best experience.

Data can be easily exported into CSV or PDF files for reporting, presentations or analysis.

Trevanna Tracks software is always in development, ever-changing as our clients’ needs evolve. We deploy several large features each year.

We love hearing your wish list and ideas! From discovery to demo to our regularly scheduled client calls, you will have opportunities to discuss new features with the Trevanna Tracks leadership team.

We LOVE music and we are constantly moved by the creative process of syncing music to video! However, we are currently focused on the teams that purchase rights.  At this time, Trevanna Tracks does not have a module to support managers, agents, labels or artists who are selling rights.

Trevanna Tracks is mainly for content creators’ sync music licensing needs. However, if you are licensing additional assets and looking for one platform to use, we can discuss your specific needs during our discovery and demo calls. To schedule a discovery call, please contact selina@trevanna.com.

Hours: 9:00am – 6:00pm PST
Phone: 424.248.1946
Email: devon@trevanna.com

If you are a subscribing client, help articles and videos are located within the platform.

Please contact selina@trevanna.com for more information.

Trevanna Tracks will make the SOC 2 report available to current or potential customers upon execution of a non-disclosure agreement.  To learn more about our security policies and initiatives, please contact Selina Meere at selina@trevanna.com.