We are looking for a Coordinator to support our company’s operational functions and growth initiatives. Detail-oriented, hardworking, and personable, candidates will provide a range of administrative and technical support services to the CEO and Managing Director, as well as a variety of projects within the Client Success department.

Trevanna Tracks is an independently owned small business that fosters continual personal development as you explore the ways your skills can be best utilized.  It is an exciting opportunity to see and touch many areas of the business which include client relationships, business development, branding, marketing, people operations, product development, accounting, and information security, among other exciting responsibilities.         

Success in this role will include:

• Attendance and contributions to daily All Hands meetings, where we discuss development plans, client requests, business development, marketing and cyber security initiatives

• An inquisitive, highly organized personality; starting with gaining a deep understanding of our platform and evolving into other areas
• Handling of general company operations such as: process improvements, documentation, people operations, invoice processing, and more
• Maintenance of our internal systems that track both internal projects and client relations
• Participation in all demo and onboarding calls, taking diligent notes to be reviewed for both action items and trend spotting; eventually becoming the backup team member who runs demos when needed

• Assistance with new client account set-up and administrator training
• Contribution of articles and videos to the online help center

• Meticulous attention to detail for reviewing documents – including contracts and proposals – with a high degree of accuracy and consistency

• Keep track of client subscriptions and notify leadership team on milestones including renewal dates, invoices, and data usage
• Support marketing and awareness initiatives, including the creation and execution of promotional materials, event sponsorships and digital marketing activities that include LinkedIn posts, website articles and SEO tracking

• Occasional support at off-site, out of business hours events

• Research and prepare internal documents for sales and business development meetings
• Professional, friendly, helpful, and respectful interactions internally and externally
• Work from our West LA office 2-3 times a week

Systems you will use and help maintain:

• Microsoft Office (including Teams & Sharepoint)
• Monday.com
• Canva
• Quickbooks
• HubSpot

Key personality traits you hold:

• Thoughtful and deliberate: you have strong written and verbal communication skills to use internally and externally
• Organized: you get a thrill out of mastering new technology to promote productivity
• Process-oriented: you are eager to see what needs to be completed and will learn to anticipate next steps
• Optimistic, adaptable and resourceful: you bring a positive, flexible attitude with the willingness to balance multiple priorities.

Skills and experience you have:

• The maturity, confidence, and poise to interact effectively with staff at all levels
• A desire to learn within a dynamic environment
• Excellent organizational, written, and interpersonal communication skills
• Strong attention to detail and ability to maintain confidentiality
• Bachelor’s degree
• Prior administrative and/or office experience
• An eye for clean, pleasing design in the development of new marketing assets

• Proactive, resourceful, efficient, energetic, positive, and a genuine desire to work well with people

The salary range for this role is $60,000 – $75,000.  

To apply, please send an email with your resume to our managing director, Selina Meere: selina@trevanna.comMond.